7 years of value creation & articulation - translating user needs in strategic ways the business listens to & and wants to act on
My practices
QUESTIONING LONG-HELD ASSUMPTIONS
I don't shy away from confronting the status quo in order to surface otherwise hidden opportunities.
SEEING THE BIGGER PICTURE
Leveraging systems thinking & service design principles to consider all factors impacting long-term growth
MAKING SURE EVERY VOICE IS HEARD
Bringing Product, Engineering, Design, and Business Partners into inclusive & safe spaces where multiple perspectives positively influence the experience
LEADING OTHERS TO BETTER OUTCOMES
Whether mentoring Designers, connecting people across teams, or facilitating decision-making sessions, I'm always helping others achieve their goals.
